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Our clients know our value and promote it.
- 1999-2000 Citizenship
and Immigration Canada (Y2K and Business Resumption Training).
CANDEF personnel "were well versed in training development and
delivery. The training modules developed were well structured and
logical in information flow. They quickly sensitized all levels of staff
within the Department for the need of business resumption planning. This
reflected positively on the project team and increased the acceptance of
our efforts within the Department." Guy Bélisle project
Director BRP Project
- 1997-1999 Revenue
Canada. CANDEF provided
resources to produce online documentation for several re-engineered
corporate accounting and assessing tax systems. "I was very
impressed with the ability to adapt to the environment, acquire the
subject matter expertise, and deliver quality documentation in record
time." B. Morris, Team Leader – Online Information Team
- 1995 -1998 Health
Canada. "CANDEF has been responsible for the design,
development and ongoing upgrades to a Transportation of Dangerous Goods
database. Because of their expertise in hazardous material shipment,
CANDEF was also engaged to help design, develop and undertake our
training package for Dangerous Goods. Throughout all contracts, CANDEF
has delivered a quality product on time. They have provided advice and
additional assistance when requested. The volume and quality of the
material provided exceeded our expectations. If any issue arose, they
were prepared to ensure it was resolved to our satisfaction."
Nicole Casualt, Project Officer
- 1996-97 NORTEL -
Renaissance Project: CANDEF personnel working under sub-contract
completed the project management and development of the project web
site, project manager's information, and tools repository. Renaissance
was NORTEL's initiative to train and upgrade the skill level of their
Information System (IS) project managers. The project was awarded
NORTEL's 1996 President's Award of Excellence.
- 1995-96 NORTEL -
DataScope project. "These deliverable are all tremendous
stand alone achievements…. It is a "world class" example of
the successes we have seen since the Finance Systems Excellence program
began." P.W. Currie, CIO NORTEL
- 1994-95 NORTEL -
DataScope project. "Thanks for the extra effort in keeping
our documentation up-to-date. This was one of the weakest points in the
DataScope project, and now our efforts are being used as the examples to
other projects and that is a real complement to our and your efforts."
Don Rous, DataScope Project Manager, NORTEL
- 1988-1993 Integrated
Systems Applications Corporation (ISA). "A major strength
(and one of the primary reasons CANDEF was selected for these projects) is
the depth of training experience found in the firm. In our occasional
association with CANDEF over the past few years we have been impressed
with the depth of knowledge, flexibility and dedication to client
service. On more than one occasion, we have seen the results of this.
During the Revenue Canada contract, CANDEF was tasked with preparing
training exercises for the financial system. Twenty-seven exercises were
prepared, duplicated and available for training on Monday morning, after
being requested on Thursday afternoon. Few firms are prepared to respond
to clients needs this effectively. We would be pleased to recommend
CANDEF for technical writing and training documentation."
Mukesh Wadhwani Director of Marketing IAS Corp.
- 1992 Environment Canada
- Western and Northern Region. "We are very pleased with the
end result. The content of the material exceeded our expectations both
in quality and quantity. Other agencies have expressed interest in this
work. Our feedback on the material to this point has been positive. The
course may become a national standard for Environment Canada inspector
training" Richard Kolada, Ph.D, P.Eng Environmental Quality
Branch
- 1991 Government of the
Northwest Territories. "Participants evaluated the content
of the courses developed by CANDEF as sound and in some cases very
beneficial. The instructor’s knowledge of the subject material
complemented its delivery." Susan Marks, Management Development
Coordinator
- 1991 Energy, Mines and
Resources Canada. "Training material was professionally
prepared in both official languages, reflecting departmental
requirements as defined in the contract. The actual presentation of the
course was excellent. Feedback from the course attendees was very
positive. This was a pilot project for the department and specific
workshops will be developed using this course as a base. I highly
recommend the services of CANDEF for both course development and
presentation of material." S. Savoie, Chief Departmental
Security EMR
- 1988-1991 FRONTEC
Logistics - CANDEF personnel were "placed under considerable
time constraints,… and performed well under these pressures. The output
is of a high standard." Derek Smith - Deputy Operations Manager
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